TradePerformance

Why is my News page empty?

If the header says Finnhub key not configured and the calendar shows no events, the server-side news service is not switched on for your account. It is not something you can configure — contact support.

The economic calendar and the headline feed are served by the TradePerformance backend, not by a key you supply. That is deliberate: it is the one data source on this page you should not have to pay for.

When the backend's news service has not been activated for an account, the whole page degrades the same way and it is easy to mistake for a quiet news day:

The controls all still work — the range tabs and the filter chips respond — there is simply nothing to filter. Contact support to have the service enabled; there is no setting for it in the app.

Two things that look like the same problem but are not:

the News page with the backend service off: the amber notice, zero events, and both cards stuck at loading
the News page with the backend service off: the amber notice, zero events, and both cards stuck at loading