Three things live under this heading, and they are only related in that none of them is the journal itself: what you can publish to other traders and take from them, what the desktop companion adds on top of the browser, and how to get help or get your data out.
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Three kinds of thing — a playbook setup, a pre-market template, and a Coach prompt. What gets published is the definition in each case. Your trades, your P&L and your statistics are never part of it.
The same three kinds, each from where you would use it. Setups from the Playbook, pre-market templates from Settings → Pre-market templates → Browse community, and Coach prompts from the Coach.
By reporting, with an automatic circuit breaker. Anyone can report an item, and when an item collects three open reports it is hidden automatically, before a human looks at it. An admin then decides whether to restore it or confirm the removal.
Yes. It is the same licence and the same account — one download per machine, sign in, and your journal is already there. It ships in the same release as the web app, not as a separate purchase.
Four things, and they all come from the same root cause: a browser tab cannot see outside itself and stops existing when you close it. The desktop app can take screenshots of your trading platform, record video, receive a live market feed, and keep working with the browser shut.
No. The platform connector is an add-in that runs inside your trading platform, on your own machine, and posts each fill straight to your journal. It has nothing to do with the desktop app and does not need it installed.
The web app works in any modern browser on either, today. The desktop companion is built for both — macOS on Apple silicon, macOS on Intel, and 64-bit Windows 10 and 11 — but at the time of writing all three are listed as Available at launch rather than downloadable.
Read the full guideClick the round button in the bottom-right corner of any page. It opens Help & Support: an ask box and four actions. The bug report automatically attaches your current page, your browser and any recent errors, which is most of what anyone would ask you for anyway.
It stays on your account until you delete it, and you can take it with you whenever you like — Settings → Import / Export → Export trades (CSV) exports everything, including all the journalling fields. Deleting the account is an email away, and the erase happens within thirty days.
